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Digital tip prompts raise questions about money and workers.
Some robots now make drinks, deliver food or help customers. At some places, a screen also asks customers to leave a tip. This can feel strange because a robot does not use money.
The important question is where the money goes. A tip may go to human workers, the company, or another use. Customers should be told clearly before they pay.
Tipping is often a way to thank a person for service. But a digital tip prompt can appear even at a self-checkout machine. Experts say clear information helps people make a fair choice. You do not have to guess who receives the money.
划选单词可加入生词本 · Source: levelread.com